How clubs are creating a safer environment

This summer, the Troon-managed Silverado Resort in Napa, Calif., introduced the NapaPURE program for its guests, as the resort upgraded air filtration systems throughout the property.

The “P” stands for the purified air, while the “U” denotes uniform disinfection standards to meet Centers for Disease Control and Prevention and California Hotel & Lodging Association guidelines. The “R” refers to an extended wait time before a room is re-rented, allowing for deep cleaning and sanitization between guests. And finally, the “E” stands for entrance-ready inspection by housekeeping leaders to help ensure the guests’ safety.

ClubCorp has implemented a variety of preventive tools, including plastic shields to separate drivers and passengers in golf carts and mechanisms that enable touchless ball removal from cups.

Some of the company’s clubs are using PVC pipe and foam inserts to prevent balls from dropping far down into holes. In addition, a lever system — with a bottom plate — is being used to raise balls from holes.

“Our clubs are also sanitizing all carts completely after each use,” said Mark Gore, senior vice president of golf operations for ClubCorp. “And they’re disinfecting pro shops and wiping down surfaces regularly, as sanitizer is also placed strategically in high-traffic locations.”

All Troon-managed golf courses are taking aggressive, low-tech — but highly effective —measures to ensure customer safety. They’re offering golfers safer transportation options, such as single-rider golf carts and Phat Scooters, which are electric, single-person scooters that are perfect for social distancing. Troon’s outside service teams are wearing masks and sanitizing carts and scooters before and after each use.

A variety of on-course safety precautions are also being implemented by Troon, including removing amenities such as pencils, tees and towels from carts; sanitizing rental clubs; removing rakes from bunkers; and ensuring that flagsticks remain in cups, which have been adapted to ensure minimal contact during ball retrieval. Ball washers and water coolers have either been disabled or removed, while bag stands and other practice range equipment are being sanitized regularly.

“For golfers that need to check in at golf shops, clubs have installed plastic shields at registers and are providing hand sanitizer at check-in desks and sanitizing credit card machines after each use,” said Kris Strauss, Troon’s senior vice president of sales and marketing. “And to ensure safe distance between each customer, social distancing signage, protocols and recommendations, in alignment with local guidelines, have been placed throughout facilities.”

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