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- KemperSports selected to manage 2 clubs in Delaware and Minnesota
- March/April 2024
- Encore Leisure Group takes over management of 17 golf properties
- Day One
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- Thoughts on staffing
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The Energy Crisis
Fuel, not only is the price increasing almost daily, it is on our minds now throughout each day. This post, however, is not about what you put into your tank; it is about the energy in your business. Maybe there is an energy crisis within your business and maybe there is not, but I say we do have enough properties void of real daily energy, enthusiasm, and passion that this post may be worth reading.
Energy at the club is driven by people. What are you doing to build an atmosphere where energy is created, where it thrives, and where it can gain momentum for the entire team? Just as a business with a full tank provides a wonderful experience for the golfer, a business running on empty shows the customer it may be about price, but it sure does not feel nice. What are the energy drainers in your business? What can you do about them? Let’s be clear, people make the difference in a business. What can you do to make certain your positions are filled with people who have and who will create great energy?
So you see, you can eliminate some of the energy crisis in your business. Begin with the people you want to serve and work toward the people who do the serving. Take good care of all people. Take especially good care of your people. Develop a program of continuous learning. Show them you truly care and they will pay it forward……..to your customers!
Thank you.
Jack Dillon
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